Contact Us
Last updated: August 4, 2026
Whether you're evaluating LabSuite for your lab, have a question about your existing organization's account, or ran into an issue, we're glad to help.
The fastest way to reach us for anything - sales questions, billing, technical support, or account changes:
Before you write in
- Check the pricing page for plan details, and the FAQ on the home page for common questions about trials, billing, and your workspace address.
- Not sure what LabSuite can do yet? Try the public demo - no signup required.
- If you're reporting an issue with your own organization's account, include your organization's subdomain (e.g. yourlab) so we can look into it quickly.
Response time
We aim to respond to every message within one business day. Urgent account-access issues are prioritized.